VOLUNTEER HUB
2026 Volunteer Job Assignments - See below for the job descriptions of each role
Volunteer Contest Instructions Sheet
Tournament Rules Sheet
NOTE - The Volunteer T-Shirts are Grove (equivalent to an army green color) for 2026
Volunteers,
We would like to thank each of you in advance for your commitment to volunteering for the American Heroes Golf Classic. Thank you for your time and flexibility, we look forward to another GREAT event with each of your help!
Below is a description of each Volunteer Assignment.
Volunteer shifts have been split up into 3 shifts.
Shift A: begins at 6AM. The ending time depends on what area you work. Some volunteers work until the end of the morning golf round (noon-ish)
Shift B: begins at 11:00AM. The ending time depends on what area you work. Some volunteers work until the end of the afternoon golf round (6-ish)
Shift C: begins at 4PM. Ends when the silent auction is complete (~8:30ish)
There are volunteers that have been assigned to split duties in order to bridge the gap in between downtimes and ensure appropriate coverage. Please let us know if you are assigned to double duty and are unable to work your full shift.
Notes:
1. Please check in 10-15 minutes prior to the start of your shift in the lower level lounge of the clubhouse. There will be signs once inside that direct you to the lounge.
2. Registered volunteers will receive a Volunteer t-shirt upon checking in. T-shirt size was provided at registration and will be distributed based off this selection. Comfortable shoes are highly encouraged as you will be on your feet quite a bit.
3. A lunch will be provided, but feel free to bring water and other snacks for the day. You are welcome to purchase a volunteer dinner plate for $10 if you plan on staying for the dinner program.
4. Bring sunscreen! Or, if rain is forecasted, be sure to bring an umbrella. The event happens rain or shine. Watch the weather and dress appropriately!
Typically, there is a rush at the beginning of each shift, with a fair amount of down time to follow. The length of time necessary for each volunteer may vary depending on the amount of work available. It may be necessary to make changes to assignments the day of the event.
We have designated one person as the Team Lead for each shift. This person will be responsible for delegating duties to the volunteers for that particular assignment and being the general “go to” person. Our Team Leads have participated in the past at their particular job(s) so is more "seasoned" and can offer great assistance.
Overall Volunteer Lead: Nicki Roland Ecker
This person is responsible for assisting volunteers with any questions they may have pertaining to their specific job. This person has volunteered numerous years and has a general high-level knowledge of the event and all the different areas the volunteers work in.
Bag Drop
The Bag Drop crew will be responsible for bringing golfer’s bags from drop off area (lower level of the clubhouse) to the assigned golf carts (upper level of the clubhouse outside) after Bag Tags have been assigned to the golfer’s bag. Each golf cart will have 2 players names assigned to it and bag tags must be matched with the appropriate player's cart. This team will place the bag tags names of players on their golf bags and ensure the correct bags are placed on the proper cart. Bag Drop works best if half of the volunteers bring the bags from the drop off area outside registration up to the carts and the other half match the bag tag with the assigned golf cart.
Bag Tag & Greeting: Nicki Roland Ecker (Lead) & Rachel Micheletti
Volunteers are responsible for ensuring that each golfer receives their corresponding bag tag. A table is set up outside of the clubhouse and volunteers should direct all golfers into the Club House (UPPER level) for player check-in. After the bag tags are attached to their golf bag and moved over to the bag drop area, golfers should then be directed to go inside to the registration area upstairs. Note only one golfer per team is required to check-in upstairs. The other golfers on the team can go straight to their cart.
Golfer Registration/Check-in
These volunteers are responsible for checking in players, handing out scorecards and ensuring they receive appropriate instruction for the day. Communicates pertinent information. Morning Golfer Registration begins at 6:15am, though some players may begin arriving before then (shotgun start at 7:30, and all golfers are required to be checked-in by 7:10am). Afternoon Golfer Registration begins at 11:15 and all golfers are required to be checked-in by 12:10 as the afternoon ceremony starts at 12:30, and the afternoon shotgun is at 1:00. Volunteers assisting with registration will work closely with Pam Jessup, Event Manager from TwinCitiesGolf.com.
Golf Tee Raffle Selling Morning & Afternoon Rounds: Jane and Andrea
Volunteer Check In: (5:45-6:00AM & 10:45-11:00AM)
This volunteers is responsible for checking in all volunteers and making sure each understands duties and responsibilities. Ensure each volunteer receives a name tag badge and T-Shirt. Direct any questions to Shannon or Katie McDonough. Volunteers will be arriving 5:45-6:00am for the "A" shift and 10:45-11:00am for the "B" Shift. Make sure they receive the contest instructions if they are working a contest hole as well as their money bag, raffle tickets, pen, and golfer team pairings roster list.
Contests Attendants
Hole #3 – Split Pot
Hole #12 – Split Pot
Hole #6 - Chip in Bucket (UnclogDrains Sponsored Hole)
Hole #16 – Double Your Money & Hole In One Contest
Putting Green - Giant Putt
Contest attendants will meet inside the lower level lounge of the clubhouse where the volunteer check-in area is at 7:05AM for the "A" Shift and at 12:35PM for the "B" shift to get your designated money bags, contest instruction sheets, raffle tickets, and golfer team pairings list on the clipboards, and then get driven out to your contest holes by either a course staff member or another “floating” volunteer.
Runner
This role is designed to assist contest volunteers and sponsors by directing them or bringing them out to their assigned hole prior to the shotgun start and also shuttling back and forth for bathroom breaks, etc. The Runner will also assist in delivering lunches to volunteers and during the morning shift and deliver water as needed. Lunches are delivered to the lower level lounge of the clubhouse between 11:00-11:15am. The runner will pick up those lunches and bottled water, load them into a golf cart, and deliver them around the course to the volunteers. This role is designed to be flexible. You may wear many “hats” in this volunteer position. It is helpful to have someone who has attended the event as a volunteer for several years and knows multiple job roles to be able to fill in as needed. There may be downtime and there may be miscellaneous jobs where your assistance will be needed.
Floats
This position is meant to fill in where help is needed - there is always unexpected fallout or cancellation where we need gaps filled. Help may be needed with silent auction setup, contest attendant, runner assistance, etc. Contest #6 and Giant Putt tend to be more active and need more hands on deck (especially on hot days!) The Runners always have a pulse on where help is needed - so Floats may get direction from the Runners/Volunteer Coordinators (Katie & Shannon), Nicki Roland Ecker / and the event managers.
Photographer: Mary & Nick Maki
Document with pictures the event to be posted on Facebook within 1 week after the event. Include the following photos: golfers registering/checking in photos of all golfers, foursomes, on the course, hole sponsor signs on the actual hole, presenting sponsor signs, sponsors displaying at their designated holes, contests/games on the course, golf carts staged and ready to go prior to shotguns, putting green while golfers are warming up, driving range while golfers are warming up, morning opening ceremony, afternoon ceremony, dinner program, volunteers, bag tag area / greeting area, golfer check-in and registration area, silent auction area, inside and outside the clubhouse, 4-plane fly-over, color guard, bag-piper, national anthem singer, etc. This person needs to be very outgoing and not afraid to request the golfers to be in photos. For past photo examples, please visit our facebook photo album page. https://www.facebook.com/militaryheroesfoundation/photos
Silent Auction: Nicki Roland Ecker (lead) & Rachel Micheletti
Responsible for assisting with auction item set up during the day/evening, facilitation of auction items, and close out of auction. Specific tasks will be delegated by the team lead. Includes filling out the Bid sheets and processing the donation forms. The A & B Shifts are responsible for taking in items that are dropped off the day of the event and prepping / setting up / organizing the Auction area. The C Shift will be only tending to auction items and locating auction winners after the closing of the silent auction. The entire silent auction duties will wrap up roughly around 7:45pm. Note that the room you will be working in has typically been very chilly in past years. Be sure to bring a sweatshirt or dress in layers so you don’t freeze!
The Volunteer Coordinators are Katie Kending (612.590.6034) and Shannon McDonough (651.398.4334). Contact support@americanheroesgolf.com for questions or concerns.
volunteer registration closed
This page was last updated on 8/19/26